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Customer Service

Payment Options

Customers may use any of the following payment options: credit card, debit card, or PayPal. 

We accept the following credit cards: Visa, MasterCard, American Express, and Discover. And the following Debit cards: Solo, Maestro and Visa Electron . These cards are secure and provide for the fastest order processing.

PayPal

PayPal payments are accepted so long as you use your Confirmed delivery address.  Proceed through our online checkout and select PayPal as your payment.  Sorry, but we do not accept PayPal e-checks. We DO NOT supply goods to unconfirmed addresses under any circumstances. Please ensure that your Paypal address is confirmed with Paypal. In the case of orders to unconfirmed addresses a full refund will be issued.  

Secure Shopping

Delvous.co.uk is a secure website, and your credit card and personal data are safe when you shop with us.  For a detailed explanation of our security measures, please review the rest of this page.

Any transaction you make through this website has the seal of approval issued by Thawte, a leading provider of secure communications and transactions over the Internet. Our secure server software (SSL) is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name and address, so that it cannot be read as the information travels over the Internet.

Protecting your order information is important to us. We use the industry standard Secure Sockets Layer (SSL) technology to protect the security of your online order information. SSL encryption is a method by which information is encrypted while being transmitted over the Internet. To check the security of your connection, look at the lower left-hand corner of your browser window after accessing the server. If you see an unbroken key or a closed lock (depending on your browser), then SSL is active. You can also double-check by looking at the URL line of your browser. When accessing a secure server, the first characters of the site address should change from "http" to "https." Some versions of browsers and some firewalls don't permit communication through secure servers. In that case, you won't be able to connect to the server and therefore won't be able to place an order through an insecure connection. While no method is completely impenetrable, SSL is the state-of-the-art encryption technology used in e-commerce today. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we are committed to protecting your personal information, we cannot entirely ensure or warrant the security of any information you transmit to us.